FAQ

1. What type of products does AllianceTrad offer?

AllianceTrad specializes in art furniture, including wall hangers, wall decorations, wall mirrors, and other home decor products. Each item is designed to combine artistic expression with functionality to elevate your home’s ambiance.

2. Can I customize the designs of your furniture?

Yes! At AllianceTrad, we offer customization options for many of our products. If you have a specific design in mind or need something unique for your space, our team can work with you to create a bespoke piece that perfectly fits your vision.

3. What materials do you use for your furniture?

We use a wide range of high-quality materials, including wood, metal, glass, and eco-friendly composites, depending on the design and function of each piece. Our products are crafted with care and attention to detail to ensure both aesthetic appeal and durability.

4. How can I place an order?

You can browse our collection online and place an order directly through our website. For customized or special requests, feel free to contact us directly via email or phone, and our team will assist you with the ordering process.

5. Do you offer international shipping?

Yes, we offer international shipping. Depending on your location, shipping fees and delivery times may vary. You can check the available shipping options during the checkout process on our website.

6. How do I care for and maintain my AllianceTrad products?

Each product comes with care instructions tailored to its materials. Generally, we recommend using soft cloths for cleaning, avoiding harsh chemicals, and regularly checking for any loose fittings. Specific care instructions will be provided with your purchase.

7. Can I return or exchange a product?

Yes, we offer a return or exchange policy for items purchased from us. Please ensure the item is in its original condition and packaging. Returns or exchanges must be made within a certain period from the purchase date, which can be confirmed on our website.

8. Do you offer wholesale or bulk orders for businesses or decorators?

Absolutely! AllianceTrad provides wholesale pricing for bulk orders, including for businesses, interior designers, or decorators. Please contact us directly for more information, and we will tailor a package that meets your specific needs.